Issue:
Suddenly cannot backup using Windows XP built-in backup utility. Error: “Error returned while creating the volume shadow copy: 80042301”.
Solution:
Use suggestion from Adi Oltean as follows:
There are at least two possible causes for this problem:
- The COM+ Event System service is disabled (open services.msc and, if this is the case, re-enable this service). This service should be enabled by default.
- The Windows Setup encountered a problem. Just run “REG.EXE QUERY HKLMSystemSetup”. If any of the SystemSetupInProgress/UpgradeInProgress is different than zero, then you will get this message. To fix this issue in this case, please run the following commands:
REG ADD HKLMsystemsetup /v SystemSetupInProgress /t REG_DWORD /d 0/f
REG ADD HKLMsystemsetup /v UpgradeInProgress /t REG_DWORD /d 0 /f
Tricks:
Start -> Run -> Open: services.msc